Yes. All our doctors are AHPRA-registered. You can check any doctor on the AHPRA public register at ahpra.gov.au.

A standard GP consultation is $49. Medical certificates are from $15, referrals are $25, and a mental health care plan is bulk billed for eligible Medicare card holders.

Yes. You need to be in Australia at the time of your consultation, because our doctors are registered to practise in Australia.

Employers and education providers can ask for evidence, and a certificate from a registered doctor is commonly accepted. Whether yours is accepted depends on their policy, so check yours if you are unsure.

We can't help with emergencies. Workers' compensation, court, fit-to-work and Centrelink certificates need an in-person assessment, so please see your regular GP. Some medicines, including Schedule 8 and other controlled medicines, are not available. A doctor will tell you when an in-person visit is needed.

We handle your information under the Australian Privacy Principles. See our privacy policy for details.

NewTeleDoc Medical offers telehealth services across Australia. Depending on the service and your circumstances, a consultation may be conducted by phone or video.

You can request an assessment for a prescription. The doctor will decide whether prescribing is clinically appropriate and complies with applicable requirements. A prescription is not guaranteed.

You can request a medical assessment if illness affects your work or study. A certificate may be issued if the doctor considers it appropriate. Acceptance depends on the requirements of your employer, school or other organisation.

You can discuss your needs with a doctor. Referrals are provided when clinically appropriate and may require further assessment or information.

NewTeleDoc Medical operates primarily as a private-billing telehealth provider to ensure instant accessibility and zero waiting lists. However, we offer $0 bulk-billed Mental Health Care Plan consultations for eligible Medicare card holders.

No. Some conditions require an in-person examination, diagnostic testing or urgent care. If you are experiencing a life-threatening emergency in Australia, call 000.